The following questions are compiled to provide as many answers as possible to your concerns relating to Loyola University Chicago and the coronavirus. They have been sourced from thousands of emails, social media posts, and inquiries to leadership. If you have an individualized question or don't find your question or a thorough-enough answer below, please reach out to covid-19support@LUC.edu.

As questions and answers evolve with a rapidly changing environment, each individual question will be updated with a time stamp. You are able to perform an open search and view by recent questions, theme, and audience.

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Is the intercampus shuttle running? (05/19/21 12:00 AM)

No, intercampus shuttle service has been suspended. We currently plan to resume full shuttle service in the fall 2021 semester. Please check our Return to Campus site for updates.

Is the Halas Recreation Center open? (05/19/21 12:00 AM)

Yes, Halas Recreation Center will be open at the Lake Shore Campus and will require students to reserve a time slot so as to maintain appropriate capacity limitations. The Water Tower Campus fitness center will remain closed. The Loyola Center for Fitness on the Health Sciences Campus will also stay open. Anyone using the fitness centers is expected to follow Loyola’s Required Personal Safety Practices. You can find additional information here.

Will the Information Commons and campus libraries be open and available to students? (05/19/21 12:00 AM)

University libraries will be open with limited capacity restrictions. Access is restricted to current Loyola students, faculty, and staff; or by appointment. No alumni access, reciprocal borrowing, or general visitor access is permitted.

For the latest information on library access please visit the University Libraries website.

Will guests be allowed in dorms? (05/19/21 12:00 AM)

Currently only one LUC residential visitor is allowed per room. In the fall semester we expect this will increase to two visitors per room.

Are the dining halls open? (05/19/21 12:00 AM)

Dining halls at the Lake Shore and Water Tower campuses are closed for the summer. The Health Sciences Campus is operating at a limited capacity. We expect all campus dining halls to reopen at full capacity for the fall semester.

What is the policy on international students getting vaccinated before the fall semester? (04/30/21 12:00 AM)

If you are an international student planning to study at Loyola this fall, please contact the Office of International Student and Scholar Services at ISSS@LUC.edu for more information on how to achieve compliance with LUC’s vaccine mandate.

Who can I contact about getting an exemption from the COVID-19 vaccine requirement? (04/28/21 12:00 AM)

Please check the Loyola vaccine website for details on exemptions. If you believe you qualify or have additional questions, please contact COVID-19support@LUC.edu.

How do I apply for a HEERF II Student Share Grant? (04/26/21 12:00 AM)

The online application for HEERF II Student Share Grants is now closed. For more information, please visit LUC.edu/heerf.

Why was I not able to complete a HEERF II Student Share Grant application? (04/26/21 12:00 AM)

The University took a snapshot as of March 19, 2021, to identify students enrolled as of that date who had completed a FAFSA for Financial Aid Year 2020-21, and who had an official Expected Family Contribution (“EFC”) on file with the Financial Aid office. Students who met these criteria were able to submit a HEERF II Student Share Grant application.

In addition, at this time, the federal regulations are such that international, undocumented and DACA students are not eligible to receive the HEERF II Student Share Grants.

Will students be required to be vaccinated before returning for the fall semester? (04/22/21 12:00 AM)

Yes. After reviewing guidance from the Centers for Disease Control and Prevention (CDC), Chicago Department of Public Health (CDPH), and the University’s COVID-19 Health Care Advisory Working Group, the most effective, efficient, and safest way to return to campus is to require all students to be vaccinated before returning for the fall 2021 semester.

If not fully vaccinated (two weeks after your last dose) by the start of the 2021-2022 academic year (or your move-in date), students will be unable to live in residence halls, attend in-person classes, or participate in on-campus events.

Can I receive an exemption from the COVID vaccine requirement? (04/22/21 12:00 AM)

Yes, Loyola will grant exemptions for medical or religious reasons. Medical exemption requires a letter from a health care provider stating that the immunization is medically contraindicated. Religious exemption requires a signed written statement from the student describing the reason for the exemption and must include the following, as dictated by the State of Illinois:

  • An explanation of the reason for exemption in your own words that is based on an identifiable religious tradition and/or established interpretation of principles of faith.
  • An indication of whether this religious belief constitutes an objection to all immunizations or only this vaccine; if it is not an objection to all immunizations you must explain the religious basis for not receiving this particular immunization
  • A statement that the student (or parent/guardian if the student is under 18) is aware they will be prohibited from attending classes and dorms in the case of a vaccine preventable outbreak or exposure

    Please contact COVID-19support@LUC.edu for more information.

  • Does Loyola require students to be vaccinated for things other than COVID-19? (04/22/21 12:00 AM)

    Yes, Loyola has several immunization requirements for students, as determined by the State of Illinois. Required vaccines include:

  • Measles (2)
  • Mumps (2)
  • Rubella (2)
  • A series of 3 diphtheria/tetanus shots; one must be TDAP, and must be given within the last 10 years prior to enrollment
  • Meningitis (required if student is under the age of 22; must be given on or after the age of 16 years: Menomune and Meningitis B do NOT meet this requirement)

    In addition, Loyola recommends students be vaccinated for Hepatitis B, Influenza (during flu season), and Varicella.

  • My student ID has been deactivated due to compliance issues. What should I do? (04/21/21 12:00 AM)

    Students who have been cited for failing to comply with testing guidelines should first get tested at one of the sites on campus as soon as possible. For those living in residence halls, they should speak to their res hall front desk worker about access to their dorm. Questions about compliance issues and ID reactivation can be sent to COVID-19compliance@LUC.edu.

    What is a HEERF II Student Share Grant? (03/30/21 12:00 AM)

    In January 2021, the U.S. Department of Education (“ED”) announced additional funding available to institutions of higher education to serve students and ensure learning continues during the COVID-19 pandemic. This funding established the Higher Education Emergency Relief Fund II (“HEERF II”) and was authorized by the Coronavirus Response and Relief Supplemental Appropriations Act (“CRRSAA”), which was signed into law on December 27, 2020.

    Under CRRSAA, HEERF II Student Share Grant funds may be used for any component of the student’s cost of attendance or for emergency costs that arise due to coronavirus, such as tuition, food, housing, health care (including mental health care), or child care.

    The CRRSAA requires that institutions prioritize students with exceptional need and has extended eligibility to students enrolled exclusively in distance education.

    Loyola is eligible to receive up to $5,021,974 in HEERF II Student Share Grant Funds. The University’s policy presents the University’s methodology for determining eligibility under CRRSAA, as well as the process and procedure for distributing and disbursing the HEERF II Student Share Grant Funds.

    How much money will I receive from the HEERF II Student Share Grant? (03/30/21 12:00 AM)

    CRRSAA requires that institutions prioritize students with exceptional need. The University has concluded that the only practicable way to determine a student’s financial need is if the student has a completed FAFSA, and has an official EFC on file for the 2020-2021 Financial Aid Year. The University will accept applications during a Priority Application Period and verify student eligibility in order to establish Eligible Applications.

    As a student, how may I use the HEERF II Student Share Grant Funds? (03/30/21 12:00 AM)

    According to the government’s HEERF II FAQs published on January 14, 2021, the HEERF II Student Share Grant funds may be used for any component of a student’s cost of attendance or for emergency costs that arise due to coronavirus, such as tuition, food, housing, health care (including mental health care), or child care.

    When will I know if I'll be receiving a HEERF II Student Share Grant? (03/30/21 12:00 AM)

    The University currently anticipates being able to notify students about the amount of their HEERF II Student Share Grant during the latter half of April 2021. Our goal is to disburse the awards early in May 2021. We will keep students notified as things progress.

    Can I use the HEERF II Student Share Grant to apply towards my outstanding student account balance? (03/30/21 12:00 AM)

    Yes! When we notify you of the amount of your HEERF II Student Share Grant, you will be asked to complete a Disbursement Instruction. Here is an example.

    Using this form, you will have the opportunity to tell us if you’d like some, all, or none of the HEERF II Student Share Grant applied towards your student account balance. Of course, you also have the option of having the entire award paid directly to you.

    Is there anything I can do to receive additional financial aid? (03/30/21 12:00 AM)

    We truly empathize with the hardships our students and families are experiencing as a result of this pandemic. While you may not have been eligible to apply for a HEERF II Student Share Grant or your HEERF II Student Share Grant was less than your expenses, we want you to know that Loyola has a variety of programs to support you during this time. These programs include the Center for Student Assistance and Advocacy, the Loyola Commitment, and other financial aid assistance. We encourage you to learn more about this valuable assistance at LUC.edu/coronavirus/valuableassistance.

    If I am living off campus and sick with COVID-19, is there a place I can go to be taken care of for meals and isolate from my roommates? (12/08/20 12:00 AM)

    Unfortunately, students living off campus will need to isolate and quarantine in their home/apartment.

    If I am living off campus and taking classes remotely, can I still access campus for study, research, and other purposes? (12/04/20 12:00 AM)

    Yes, our campus will reopen this spring with access to most campus facilities for students. New safety restrictions will be in place and signage must be followed at all times.

    For full details on what will be open and available during the spring semester, visit our Return to Campus website.

    Can I register for a HyFlex class if I intend to take it fully online? (12/04/20 12:00 AM)

    HyFlex courses are offered on-campus, with the ability for students to attend the class online if, for example, they need to quarantine. We ask that students register for the HyFlex classes only if they plan to come to the in-person, on-campus sessions. If you intend to be fully online, we ask that you try to register for online only courses as this will enable students who want to attend on-campus classes in person to do so.

    Will students with clinical placements be able to do them in-person? (12/04/20 12:00 AM)

    Students and faculty have been back at clinical sites since July. As long as our clinical partners are welcoming students and faculty into the facilities, we plan to continue doing. Loyola does have a contingency plan in the event the clinical sites ask us to not send students. We remain committed to making sure that students have clinical learning experiences in sites, with patients and clients, to support their education.

    Will students in dance and theater classes have any in-person classes or performance opportunities? (12/04/20 12:00 AM)

    The Department of Fine and Performing Arts will continue to offer classes online. Discussion continues about how Loyola will be able to support students who may want practice space on campus. We will continue to update our Return to Campus site as information becomes available.

    Are there any specific support systems in place designed to help students who have difficulty learning in an online setting? (12/04/20 12:00 AM)

    Yes! We are developing a set of resources called Rambler Resources for Student Success Online, which will be ready before the start of the new year. Also, all student support services will be offered online. Please visit LUC.edu/SAS for on support services from tutoring to success coaches.

    Will students be monitored by location and how close they are in proximity to other students? (12/04/20 12:00 AM)

    No, students will not be monitored. They will be asked to follow the Loyola guidelines for safety on campus. If a student tests positive, contact tracers will assess who they have had direct contact with for notification.

    Will all COVID-19 testing be free? (12/04/20 12:00 AM)

    Currently our rapid, point of care test is free. A PCR test, which may be used as a confirmation test for those who receive a positive result, will be charged to insurance. Students may access off-campus testing from the Chicago Department of Public Health or Illinois Department of Public Health for free testing of asymptomatic persons.

    What's the difference between asynchronous and synchronous classes? (12/02/20 12:00 AM)

    In an asynchronous online course, all instruction, learning activities, assignments, and assessments are conducted online with no required face-to-face component (virtual or in-person). Students are provided learning materials, activities, and a schedule of assignment and assessment due dates for all coursework. Students complete coursework on their own schedule, although they must follow the pacing of instruction and due dates set by the instructor.

    In a synchronous online course, instructional materials, learning activities, assignments, and assessments are offered online and the course includes a required Zoom component. The virtual Zoom session may be held weekly, bi-weekly, or on designated dates throughout the course. Students will engage with learning materials and activities before and after the virtual sessions.

    Will in-person classes also be offered online? (12/02/20 12:00 AM)

    All on-campus classes (with the possible exception of internships and clinicals) will be offered as HyFlex (dual-mode) classes. HyFlex courses enable students to attend the class online if, for example, they need to quarantine. The instructor will facilitate class activities for both on-campus and online students at the same time (synchronously). Each instructor will be responsible for communicating the course plans to students once registration is complete.

    We ask that students register for the HyFlex classes if they plan to come to the in-person, on-campus sessions. If you intend to be fully online, we ask that you try to register for online only courses and not for the on-campus HyFlex classes. This will enable students who want to attend on-campus classes in person to do so.

    If at any point during the semester, we cannot safely or legally hold classes on campus, the HyFlex classes may be moved completely online.

    Will Damen Student Center be open? (12/02/20 12:00 AM)

    Damen will open for the spring semester beginning January 13, and hours of operations are set to be 6 a.m. - 11 p.m. New policies will be implemented to ensure the health and safety of all visitors. Anyone using the student center is expected to follow Loyola’s Required Personal Safety Practices. Study and group project spaces will be available without reservation for drop-in use. Event and social gathering spaces will require approved reservations. All spaces not in use will be locked.

    What is a HEERF Student Share Grant Fund? (12/02/20 12:00 AM)

    The COVID-19 pandemic has created unforeseen hardships on students, families, and our greater community. Fortunately, the federal government’s Coronavirus Aid, Relief, and Economic Security Act (CARES Act) includes a Higher Education Emergency Relief Fund (HEERF) that provides emergency financial aid grants to eligible students for expenses related to the disruption of campus operations due to COVID-19 (HEERF Student Share Grant Funds).

    In 2020, we disbursed approximately $5 million in HEERF grants to our students for eligible expenses incurred this past spring. More information on HEERF can be found at LUC.edu/heerf.

    What if I come in contact with a person who has tested positive with COVID-19? (09/08/20 12:00 AM)

    Should you be exposed to someone who has tested positive with COVID-19, please follow the guidance below from the CDC:

  • Stay home and monitor your health
  • Stay home for 14 days after your last contact with a person who has COVID-19
  • Watch for fever (100.4◦F), cough, shortness of breath, or other symptoms of COVID-19
  • If possible, stay away from others, especially people who are at higher risk for getting very sick from COVID-19

    Under additional guidance from the CDPH, if symptoms develop at any time during the 14 days you are at home, you should be evaluated and tested for COVID-19 as soon as possible. All close contacts (with or without symptoms) should be tested between days five and nine after exposure to a positive case. Information on testing for Loyola students can be found here.

    A negative result does not rule out the potential for developing COVID-19 and does not clear an individual from returning to public settings sooner than 14 days from the date of last exposure. Quarantine for 14 days is essential to continue to monitor for symptoms.

    A positive result that was obtained at a place somewhere other than through Loyola-provided testing should be reported to COVID-19report@LUC.edu. If positive, individuals should isolate themselves until:

  • It has been at least 10 days since the onset of the individual’s illness or specimen collection date;
  • The individual’s symptoms, including cough, have improved; and
  • The individual is free from fever without the use of fever-reducing medications for at least 24 hours.

  • What should I do if I live with someone who tests positive for COVID-19? (08/28/20 12:00 AM)

    If you are living in a residence where someone tested positive for COVID-19, it is essential to monitor your own symptoms and take steps to reduce your exposure to COVID-19 in the shared residence. If one of your roommates has COVID-19 and was not diagnosed by the Wellness Center, they must self-report their positive case by calling 773-508-7707 or by emailing COVID-19report@luc.edu. Ideally, a person who is sick with COVID-19 should self-isolate in a private space with a private bathroom.

    For students who are living in a residence with someone who has COVID-19: All close contacts (with or without symptoms) should be tested between five and nine days after exposure to a positive case. Loyola students can get tested at the satellite Wellness Clinics.

    For more information on this process, please visit our Health and Safety page on the Return to Campus website.

    If Loyola is conducting COVID-19 testing, will the University report positive test results? (08/28/20 12:00 AM)

    We have established a COVID-19 testing dashboard, which will reflect all testing data and positive COVID-19 cases that result from Loyola-provided testing. This dashboard does not reflect any testing or positive case results from tests provided by any non-Loyola, private, or community-based testing service. The dashboard also excludes any designated positive cases reported in person, via email or phone.

    To view the testing dashboard, click here.

    Is Loyola conducting contact tracing? (08/28/20 12:00 AM)

    Yes. Loyola University Chicago has developed its own contact tracing team who will have access to details relevant only for contact tracing purposes. The contact tracing team will consist of contact tracers, care coordinators, contact tracing coordinator, team leads, team clinician (can be registered nurses, nurse practitioners, or physicians), and a supervisor.

    The data obtained during a case investigation and contact tracing will then be entered into a secure platform known as Go.Data, an outbreak investigation tool developed by the World Health Organization for field data collection during public health emergencies. The tool includes functionality for case investigation, contact follow-up, visualization of chains of transmission (including secure data exchange), and is designed for flexibility in the field to adapt to the wide range of outbreak scenarios. 

    For more information on this process, please visit our Health and Safety page on the Return to Campus website.

    Is the Wellness Center open? (08/07/20 12:00 AM)

    Yes, the Wellness Center will still be open, and numerous resources will continue to be available both in person and remotely. Clinical services for group and individual counseling will continue via telehealth for Illinois residents, and we anticipate being able to offer longer-term care than usual since only Illinois residents are eligible for these services

    For more information on available services, visit the Wellness Center website.

    Is 8-RIDE service still available? (08/07/20 12:00 AM)

    Although campus shuttle service is suspended, the University will still operate its 8-RIDE program, with reduced capacity and enhanced cleaning. Masks must be worn to board 8-RIDE. Find more details here.

    Will students still have access to computer, internet, and software for their academic needs? (08/07/20 12:00 AM)

    Yes, students can use computers on campus as they normally would, with some limitations in place to protect the health and safety of the community. For more details on what will be open on campus, visit our Return to Campus website.

    Can students take their online classes from on-campus locations? (08/07/20 12:00 AM)

    Yes, students can use campus workstations to participate in their online courses. In addition, students can access common areas on campus using laptops or other devices. Students must be respectful of those around them while participating in Zoom sessions from common areas and must follow social distancing protocol in accordance with Loyola’s required personal safety practices.

    How do I opt out of my U-Pass? (08/04/20 12:00 AM)

    For fall 2020, the CTA has allowed Loyola to activate fee waivers for any student who is eligible for a U-Pass. A waiver application form is now available at //forms.luc.edu/upass.

    This waiver will be for fall 2020 only. If you choose to waive the U-Pass fee, your U-Pass will not be activated for the entire fall 2020 semester, and the U-Pass fee will either not be applied to your account or you'll receive a waiver for the U-Pass fee. Please note that this will either be a waiver or the absence of a fee, not a cash refund. The waiver can only be requested by a student once and the decision is final: you cannot later ask to have the fee reapplied or have your fall 2020 U-Pass reactivated for the semester. Please be sure of your choice before you request the waiver.

    Waiver requests must be received no later than September 4. The waiver form will be closed on September 5, and any requests to waive the fee after that time cannot be honored. Once your waiver is processed, you will see a CTA U-Pass waiver applied to your account. Please note that waiver requests may take a few weeks to process and show on your LOCUS account.

    More information can be found on our U-Pass FAQ page. For any additional questions about the U-Pass for fall 2020, please contact upass@LUC.edu.

    Should I keep my U-pass if I opt out? (08/04/20 12:00 AM)

    Your U-Pass card will be activated in later semesters, so if you do request a waiver, we recommend you keep your U-Pass card to avoid paying the $50 replacement fee for a new one. Your U-Pass card can also always be used as a regular full-fare Ventra card when the U-Pass is not activated on it. This means you can always use the card using your own funds in semesters where you do not have an active U-Pass.

    Why am I required to pay a technology fee if I am taking classes completely online and using my own devices? (07/23/20 12:00 AM)

    The reality is that the University has incurred significant incremental expenses this year to offer a robust experience and increased flexibility. Following are just some of the steps we’re taking:

  • increase synchronous and asynchronous online courses
  • upgrade our classroom technology to operate in dual-mode for certain classes
  • add specialized software to improve online lab and exam experiences
  • expand the availability of equipment loans
  • increased training and support for faculty and students.

    As Loyola shifted rapidly to an online experience for the majority of students, ITS has enabled more than 600 checkouts of multiple equipment items to nearly 500 faculty, staff, and students, with a large emphasis on use for continuity in work, instruction, and attendance. A majority of our loans have included continuity-focused items such as wireless hotspots, laptops, webcams, and more.

    The technology fee has not increased, but rather, has remained at the same rate for the last four years. All courses will be taught by the same Loyola faculty, and, Loyola ranked #8 in 2020 for Best Online Bachelor’s Programs by US News and World Report. We will continue our efforts to offer the best possible Loyola education and experience, online and–where possible–face-to-face, so that students can persevere during these challenging and uncertain times.

  • How is Loyola helping families who have been adversely affected by the COVID-19 pandemic? (06/24/20 12:00 AM)

    Loyola understands the significant toll the COVID-19 pandemic has had on many families. In order to increase support to those students whose families have experienced financial hardship, Loyola has developed “The Loyola Commitment” program. Undergraduate and graduate students may apply for assistance through “The Loyola Commitment.” Eligibility and priority will be given to those who have utilized all existing financial aid options including loans. To apply, visit LUC.edu/loyolacommitment.

    Will I be charged a student development fee next year? (06/24/20 12:00 AM)

    Loyola has decided to suspend the student development fee for the upcoming year in an effort to help students and families financially affected by the pandemic. The student development division nevertheless remains committed to providing as many on-campus events and programs as possible next year, provided it can do so safely.

    How do I let my instructor know that I will be taking a course online? (06/22/20 12:00 AM)

    If the course is exclusively online, there is of course no need to do this. If the course is being taught on campus and you will be taking the course online, your instructor will contact the class asking which students will be taking the class “live” and which will be taking the class online.

    Is the Loyola Commitment the same financial assistance program as the CARES Act and HEERF grants? (06/01/20 12:00 AM)

    No. The Loyola Commitment is a University-funded effort established by Loyola to serve the financial needs of our students. The University will assess eligibility based on financial need and award direct assistance to eligible students to cover expenses owed to Loyola.

    The Coronavirus Aid, Relief, and Economic Security (CARES) Act was enacted by the U.S. government and includes a Higher Education Emergency Relief Fund (HEERF). Under the CARES Act, a portion of HEERF funds must go directly to eligible students in the form of emergency financial aid grants for expenses related to the disruption of campus operations due to the COVID-19 crisis.

    What other measures is Loyola taking to help students complete their degrees beyond providing financial assistance? (06/01/20 12:00 AM)

    In addition to the financial commitments to support students, Loyola has made additional adjustments to help students and their families achieve the goal of completing a Loyola degree.

    In some cases, a student who is not on track to graduate on time and is facing financial difficulties may need to make the difficult decision to step out of Loyola University Chicago and attend another college or university. Students in this situation are encouraged to meet with their academic advisor to discuss what courses can be taken elsewhere that will transfer back to Loyola Chicago. Upon returning to Loyola, approved students will have their merit award reinstated and be eligible to apply for institutional support. Students must work with their academic advisor in these specific cases.

    In some circumstances, we understand it is not possible to continue pursuing an education full-time. If circumstances require a student to drop below full-time status to reduce your expenses, your merit award and Loyola Grant will be prorated to the part-time rate and will be honored for an additional year (nineth and tenth semesters of enrollment). These students will also be allowed to remain in their Loyola residence hall if that is where they currently reside.

    What resources are available to students who have a financial need not covered by aid provided through The Loyola Commitment or HEERF Student Share Grant Funds? (06/01/20 12:00 AM)

    We understand that some students may face financial or other hardships that are not directly covered by the parameters of the CARES Act or The Loyola Commitment. For such situations, Loyola’s Center for Student Assistance and Advocacy (CSAA) is designed to address student needs and help students find additional resources and support.

    Under the Office of the Dean of Students, the CSAA provides support, coordination, case management, and resource referrals for student concerns across the University. Students can visit the CSAA website for existing resources on financial wellness and food/housing security, or contact the CSAA directly with specific student concerns.

    What was the reasoning behind Loyola’s decision to allow workers to use their sick pay shifts as way to get paid by the university? (04/27/20 12:00 AM)

    Certain student worker positions do not lend themselves to working remotely from campus. Certain other student worker positions may not have sufficient work to fill their work schedule. Therefore, in an effort to maximize pay continuity for student workers, those who worked during the spring semester, but are not working during this time, were allowed to use their sick accruals.

    I understand that going to online is the right decision to protect the students during this unprecedented global health crisis. Will there be any tuition reductions since face-to-face instruction is no longer an option? (04/06/20 12:00 AM)

    Loyola's commitment to education will ensure that the same quality will be available in an online teaching environment during these uncertain times. Faculty at Loyola have extensive academic experience, familiarity with online teaching, and with delivering high quality instruction via online platforms to our students. Prior to the COVID-19 pandemic, numerous University faculty completed a rigorous online training to prepare them to excel at online teaching.

    Loyola is well-prepared to continue to deliver an excellent education that will prepare students for the future, earn them the credits and degrees they’ve been working toward, and maintain academic continuity even amidst a global pandemic. The University’s Office of Online Learning has continued to work closely with all faculty, including those who have transitioned their classes to online platforms in the wake of this global health crisis, so that online teaching and learning is as seamless as possible for our students.

    How will this affect my client-facing placement, such as clinical placements and internships? (03/17/20 12:00 AM)

    The following guidelines will assist in advising students currently participating in clinicals, internships, and other placement-based courses, such as service-learning, research, and fieldwork.If placement-based sites are open and running, and students will still be in the Chicago-area, placements can proceed as usual. Academic units may also make decisions regarding students’ participation in these learning activities.

    If placement sites are open but students are being sent home from campus, faculty are encouraged to move to alternative activities/assessments as posted on the Academic Continuity/Engaged Learning webpage. Alternatively, faculty can make the decision that work already completed by students satisfies the requirements for credit. Faculty should be flexible in their expectations and give high priority to seniors completing their degree requirements in the Spring 2020 semester.

    If placement sites have been closed, faculty are encouraged to move to alternative activities/assessments as posted on the Academic Continuity/Engaged Learning webpage. Alternatively, faculty can make the decision that work already completed by students satisfies the requirements for credit. Faculty should be flexible in their expectations and give high priority to seniors completing their degree requirements in the Spring 2020 semester.

    Who can I turn to if I am feeling anxious and depressed?  (03/11/20 12:00 AM)

    Please visit our resource at the Wellness Center online for information on getting started finding help.

    Does the money for the paychecks of Federal Work Study students come from the federal government or does from the universities internal funds or somewhere else? If the money comes from the federal government, how often does Loyola receive the funds to pay Federal Work Study students? (04/27/00 12:00 AM)

    Federal Work Study (FWS) is an optional component of a financial aid award given to students, on an annual basis, per completion of the FAFSA, earned through part-time employment on campus or in the Community-Based Federal Work Study Program.

    Federal Work Study is a program of the federal government allocating funds to colleges and universities. For Loyola University Chicago, federal funds generally subsidize 60 percent of students' wages and Loyola funds the remaining portion. The FWS payroll is paid to the students by Loyola and then the federal portion is reimbursed to Loyola by the federal government twice a month.


    Will my child be getting the same level of academic instruction through online classes? (03/11/20 12:00 AM)

    Every effort has been made to ensure a smooth transition to online learning, and our faculty are being supported with training, resources, and tools to conduct their lessons online.


    Do I still have to wear a mask on campus? (05/19/21 12:00 AM)

    Yes, all Loyola faculty, staff, students, and visitors to our campus must wear a mask at all times, both while indoors and in groups outdoors, even if you have already been vaccinated. Appropriate use of face masks or coverings is critical in minimizing the risks to others around you, as you can spread COVID-19 to others even if you do not feel sick.

    You may wear either a disposable mask or a cloth face covering that covers the mouth and nose. Other types of loosely fitting face coverings such as bandanas are not permitted. For more details on selection, wearing, and clearning a mask, click here.

    If I receive the COVID-19 vaccine, do I still need to participate in surveillance testing? (05/19/21 12:00 AM)

    Beginning Sunday, May 23, 2021, vaccinated Loyolans will no longer be required to participate in COVID-19 surveillance testing. This decision is based on the latest guidance from the Centers for Disease Control and Prevention (CDC) and the Chicago Department of Public Health (CDPH).

    Individuals who have not been vaccinated or who have not uploaded their vaccine record to the University will still be required to test when on campus.

    What is Loyola's policy for individuals on campus who are required to test but do not? (05/19/21 12:00 AM)

    Students, faculty, and staff who have not been vaccinated and are thus required to continue surveillance testing will receive a warning for their first and second failures to comply. After that, campus access will be revoked. For full details, please see our testing compliance policy page.

    I can no longer access my testing portal. What should I do? (05/19/21 12:00 AM)

    Loyola is transitioning from EPIC to Point and Click (PnC), a more sophisticated patient portal. For those still participating in SHIELD testing, you will need to create a new PnC account. To do so, register at the website below using the URL and Agency Code.

    Website: portal.shieldillinois.com Faculty and Staff Agency Code: yy5790vw-emp Student Agency Code: yy5790vw-stu

    After that information is submitted, you will be sent a verification code to enter and confirm your identity. Once enrolled, individuals can select a time and date to test. Doing so creates a QR code in the patient account. Please bring a screenshot/printout of that QR code to your appointment. If you need assistance creating an account, call SHIELD's support line at 217-265-6059; the line is open 24 hours a day, seven days a week.

    What is Loyola's reasoning for requiring students to get the vaccine? (04/30/21 12:00 AM)

    Loyola University Chicago's immunization/vaccination requirement is informed by our Jesuit, Catholic commitment to the common good, solidarity, and justice. Given the serious nature of the pandemic and the safety, efficacy, and availability of the COVID-19 vaccines, we are rightly called to make reasonable efforts to protect one another through vaccination. Those who are immunized prevent disease not only in themselves but also protect the vulnerable among us by preventing disease from spreading to pregnant women, infants, children, the elderly, and others who may be compromised by illness or social circumstance.

    Our vaccine requirement is informed by Catholic reasoning on the principle of moral cooperation, our obligation to the common good, and the guidance offered by the Archdiocese of Chicago and the Holy See through the Congregation for the Doctrine of the Faith.

    Do I qualify to schedule a vaccine appointment? (04/27/21 12:00 AM)

    Yes. All Loyola faculty, staff, and students are now eligible to receive a vaccine in Illinois. Please visit our COVID vaccine information site for details on where you can schedule an appointment.

    When can Loyola faculty, staff, and students get the vaccine in Chicago? (04/19/21 12:00 AM)

    As of April 19, all members of the Loyola community age 16 and older can get vaccinated in Chicago.

    For information on how and where to get your vaccine, please visit our COVID-19 vaccine information site.

    What is the difference between the available vaccines? (04/16/21 12:00 AM)

    Three COVID-19 vaccines have been approved for emergency use in the United States: Pfizer, Moderna, and Johnson & Johnson. The Pfizer and Moderna vaccines are what are known as mRNA vaccines while the Johnson & Johnson vaccine is a viral vector vaccine. Both types produce the same intended result, which is that the immune system produces antibodies to fight the virus.

    The Pfizer vaccine requires two doses (recommended to be three weeks apart) and is approved for use in anyone ages 16 and up. It has a 94.9 percent efficacy rate in the United States.

    Moderna’s vaccine also requires two doses, recommended at four weeks apart, and is approved for ages 18 and up. It has a 94.1 percent efficacy rate in the United States.

    The primary difference of the Johnson & Johnson vaccine is that it requires only one dose. It is also approved for ages 18 and up and has a 72 percent efficacy rate, although it has an 85.4 percent efficacy against severe disease, which is higher than that of Pfizer.

    Can I receive the vaccine at Loyola? (04/16/21 12:00 AM)

    While Loyola University Chicago is not able to broadly distribute the vaccine on its campuses at this time, vaccine appointments are currently available through Loyola Medicine. If you are an existing patient of Loyola University Health System, click here for instructions on how to schedule your vaccine appointment. New patients can also create a MyLoyola account to begin the process of scheduling an appointment.

    Will study abroad programs be offered in the fall 2021 semester? (04/14/21 12:00 AM)

    Loyola is pleased to announce that the John Felice Rome Center will reopen for the fall 2021 semester. At this time, however, Loyola will continue to suspend student participation in all other study abroad programs and activities through the fall semester.

    Will the availability of the COVID-19 vaccine change Loyola's health and safety requirements? (03/17/21 12:00 AM)

    All members of the Loyola community are expected to follow our required personal safety practices while on any of the University’s campuses. This includes individuals who have completed their COVID-19 vaccine series.

    Until our region reaches herd immunity, Loyolans should think of a COVID-19 vaccine as another layer of protection, not as a silver bullet. Although effectiveness of these vaccines is extremely high, they do not work in every individual case. And while the vaccines are extremely effective at preventing severe illness, more research is needed to determine how well the vaccines prevent transmission, especially in asymptomatic carriers. If vaccinated people do not wear masks and socially distance until more people receive their vaccine, the virus could continue circulating.

    How will vaccine distribution impact decision-making at Loyola? (03/17/21 12:00 AM)

    Current federal projections indicate that there will be enough vaccine supply for all American adults by the end of May. Thus, much of our Loyola community likely will have the opportunity to be vaccinated by the start of the fall 2021 semester. Given that possibility, we are optimistic that we can return fully to our Chicagoland campuses in fall 2021 with in-person classes and residence hall occupancy, assuming those plans are legally allowed and medically advisable.

    All operating decisions going forward will be based on a variety of metrics, including vaccination rates, local COVID-19 case counts, and testing positivity rates. We also expect to receive additional guidance in the coming months from Loyola experts and public health officials from the city of Chicago and the state of Illinois.

    More details about our phased approach to fully reopening our campuses can be found on our Return to Campus website.

    Does it matter which of the available COVID-19 vaccines I get? (03/17/21 12:00 AM)

    In short, no. Although they vary in efficacy, all three vaccines considered to be very effective. Individuals should whichever vaccine is available to them as soon as they are eligible.

    Can people who are fully vaccinated still spread COVID-19? (03/17/21 12:00 AM)

    While it seems that COVID-19 vaccination adequately protects against asymptomatic infection, we do not know that for certain. What data we do have indicates that those who are vaccinated appear to 70 percent protected from asymptomatic infection, and more data on this is emerging. Therefore, there is still chance for infection despite vaccination. Regardless of whether or not you are vaccinated, individuals still need to wash their hands frequently, wear masks, social distance, and follow CDC guidance.

    Where can I get vaccinated? (03/17/21 12:00 AM)

    Your vaccination site will depend largely upon where you live. The most up-to-date information will be found on your state or city public health department website.

    For people living or working in Chicago, you can register to receive a vaccine at zocdoc.com/vaccine. This site is also being used by many other states. In addition, COVID Coach is an app operated by the Chicago Department of Public Health (CDPH) where you can find all of the details for the City of Chicago's testing plans, vaccination registration, and information on where you can register for a vaccine.

    VaccineFinder, the official CDC website, and NPR also have resources that can help you find a vaccine distribution site. The information on these sites is constantly being updated, so please consult them on a very regular basis. Wherever you do go to get vaccinated, please understand that your provider will not have any control over their supply or which vaccine they can offer.

    How will we achieve herd immunity on our campuses? (03/17/21 12:00 AM)

    Achieving "herd immunity" or "community immunity" is a situation where a sufficient proportion of a population at large, not just the Loyola community, is immune to an infectious disease (through vaccination and/or prior illness) to make its spread from person to person unlikely. In this setting, even unvaccinated persons may be protected because the disease has little opportunity to spread within the community.

    It is estimated that 70 percent or more of the U.S. population will need to be immune to achieve community immunity to COVID-19. We need to make additional significant progress with COVID-19 vaccination to achieve such a level of immunity in the U.S. Even if the majority of our campus community is vaccinated, this does not mean we have reached a level of herd immunity that will allow us to return fully to a pre-COVID state.

    Will Loyola have in-person classes in fall 2021? (03/10/21 12:00 AM)

    Yes. We plan to return fully to our Chicagoland campuses in fall 2021 with in-person classes and residence hall occupancy. This decision was based on the best available data and intelligence, and with the health, safety, and overall wellness of our community in mind.

    Since the pandemic began, Loyola University Chicago has continuously monitored the spread of the coronavirus and implemented protocols and plans based on the guidance of public health experts—both inside and outside of Loyola—on what is legally allowed and medically advisable (LAMA). We are optimistic about in-person instruction in the fall.

    What factors led to Loyola's decision for reopening in the fall? (03/10/21 12:00 AM)

    We have seen several positive trends, including:

  • Health and safety protocols: Our on-campus surveillance testing program has been successful. Similarly, compliance with mask wearing and social distancing has been high. As a result, the COVID-19 positivity rate in our community has been low, and we have seen little evidence of transmission in classrooms or residence halls this spring.
  • Positive trends: Generally, the local COVID-19 transmission rate is moving in the right direction.
  • Vaccine distribution: Current federal projections indicate that there will be enough vaccine supply for all American adults by the end of May, so the majority of our Loyola community will have the opportunity to be vaccinated by the start of the fall semester.

    Given the progress made on vaccinations and significantly lower infection rates during the past several weeks, we expect that these positive trends will continue. Therefore, we anticipate that normal operations, including in-person instruction, will fully resume.

  • How can I report someone who violates COVID-19 protocols? (02/12/21 12:00 AM)

    COVID-19 compliance is everyone's responsibility. If you see anything on or around Loyola’s campuses that you believe to be an infraction of our COVID-19 safety practices, please report it to 773-508-MASK (6275). You can also file a report online through the Office of Student Conduct & Conflict Resolution (OSCCR) or the Center for Student Assistance and Advocacy (CSAA).

    If I am vaccinated but exposed to COVID-19, do I need to quarantine? (02/12/21 12:00 AM)

    New guidance from the CDC states that fully vaccinated persons are no longer required to quarantine following an exposure to someone with COVID-19 if they meet certain criteria. We will continue to update our approach as we learn more and the guidance is updated.

    Now that vaccines are available, will they be distributed widely at Loyola? I hear they are doing it at other universities. (02/12/21 12:00 AM)

    Because we rely on the Chicago Department of Public Health (CDPH) for guidance on vaccine allocation, Loyola is not at liberty to distribute vaccines freely like some other universities in the state of Illinois are doing at this time. Loyola is, however, making plans to become a vaccine distributor through the city of Chicago and/or Loyola Medicine. This will likely take months of planning and preparation and will require a sharp increase in the availability of vaccines. We will continue to monitor the vaccination rollout and will share new information as it becomes available.

    Has the recommended amount of time to quarantine after being exposed to COVID changed? (02/03/21 12:00 AM)

    For those who are exposed to someone with COVID-19 and have been identified as a close contact by a contact tracer, we’re reducing the span of time by which you’ll need to quarantine from 14 to 7 days, assuming you receive a negative test for the virus (test must occur on Day 5 or later) and aren't showing symptoms.

    Exposed students will receive support and detailed quarantine and testing instructions from a COVID Care Coordinator. If you are identified as a close contact, you should not report to our SHIELD surveillance testing sites for your COVID-19 test. Instead, you should call Dial-A-Nurse at (773) 508-8883 to schedule a test at the Wellness Center.

    For two weeks after exposure, you should also monitor for COVID-19 symptoms, even with a negative test result. If at any time you develop symptoms or are feeling ill (even if you have not been identified as a close contact), you should call Dial-A-Nurse to schedule a COVID-19 test at the Wellness Center. Note: Anyone in the Loyola community who personally tests positive for COVID-19 will still need to isolate for 10 days.

    How do I know if I was exposed to the virus? (01/15/21 12:00 AM)

    You generally need to be in close contact with a sick person to get infected. Close contact includes:

  • Living in the same household as a sick person with COVID-19,
  • Caring for a sick person with COVID-19,
  • Being within six feet of a sick person with COVID-19 for about 10 minutes, OR
  • Being in direct contact with secretions from a sick person with COVID-19 (e.g., being coughed on, kissing, sharing utensils, etc.).

    It is strongly recommended that all Loyola students, faculty, and staff use the Symptom Checker within the Loyola Health function of the Loyola Mobile app daily to monitor their symptoms for potential infection, even if you do not think you have been exposed to someone with COVID-19.

  • What are the symptoms of COVID-19? (01/15/21 12:00 AM)

    At this time, the CDC has identified that COVID-19 symptoms may include one or more of the following:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

    The University has developed a Symptom Checker within the Loyola Health function of the Loyola Mobile app to promote your own health and safety and to improve awareness of the symptoms of COVID-19. It is strongly recommended that you use the application on a daily basis. It is available for use via your browser and also within the Loyola mobile application.

    Using the Symptom Checker, students, faculty, and staff are asked to check for any symptoms they have in the morning daily. Depending on their symptoms, the app will provide a RED, YELLOW, or GREEN sign indicating how the user should proceed.

  • What is Loyola Health? (01/15/21 12:00 AM)

    The University has developed a Loyola Health function within the Loyola Mobile app to help students, faculty, and staff promote health and safety on campus. Specifically, it allows users to:

  • View their Campus Access Status (based on participation in on-campus surveillance testing)
  • Manage on-campus surveillance testing logistics
  • Report a positive COVID-19 case
  • Access the COVID-19 Symptom Checker
  • Access additional COVID-19 links and resources

    Loyola Health can also be accessed via desktop or web browser here. You can learn more about the Loyola Health function at LUC.edu/loyolahealth.

  • How can I find the COVID-19 Symptom Checker? (01/15/21 12:00 AM)

    The COVID-19 Symptom Checker now lives within the Loyola Health function within the Loyola Mobile app. You can learn more about the Loyola Health function at LUC.edu/loyolahealth.

    Do I have to quarantine for 14 days if I come to campus from outside of Illinois? (12/04/20 12:00 AM)

    Effective Friday, November 13, 2020, the City of Chicago's Emergency Travel Order has been modified. Under the new system, states will be placed in three categories–red, orange, and yellow–based on the status of the outbreak in the states and how the data compares to the situation in Chicago.

    Anyone traveling from a state on the Orange list is directed to obtain a negative COVID-19 test result no more than 72 hours prior to arrival in Chicago or quarantine for a 14-day period (or the duration of their time in Chicago, whichever is shorter). Anyone traveling from a state on the Red list must quarantine for a 14-day period or the duration of their time in Chicago, whichever is shorter.

    The list of states covered by Chicago’s Emergency Travel Order is updated every other Tuesday, and remains in effect until further notice.

    What is surveillance testing? Why is Loyola University Chicago doing it? (12/04/20 12:00 AM)

    According to the Centers for Disease Control and Prevention (CDC), testing of asymptomatic students, faculty, and staff should increase the timeliness of outbreak detection and response by rapidly identifying and isolating COVID-19 cases that would have otherwise gone undetected without testing. The SHIELD Illinois saliva-based test is highly accurate and quick to administer, allowing Loyola to test its community widely, thereby optimizing our infection control measures.

    What are the benefits of surveillance testing? (12/04/20 12:00 AM)

    The SHIELD Illinois saliva test is a highly accurate way of testing asymptomatic individuals. Community-wide surveillance testing gives Loyola the ability to identify positive asymptomatic individuals quickly, and immediately start contact tracing to prevent the spread of the virus within the Loyola community.

    Have other colleges and universities around the country used surveillance testing to slow the spread of COVID-19 successfully? (12/04/20 12:00 AM)

    Members of the University’s emergency response teams have studied for months what works effectively at other institutions, and we’ve learned that with good execution of two key areas, cases and outbreaks of COVID-19 can be managed. Those two areas are:

  • Aggressive testing of asymptotic students, staff, and faculty
  • Compliance with mask-wearing, distancing, and other basic mitigation

  • What happens if I forget to sign my consent form? Can I still get tested when I come to campus? (12/04/20 12:00 AM)

    Yes, you can still come to campus. Please come to the testing site upon arrival at campus. Your first visit to a testing site will take longer than normal, as you will need to complete your consent form and register your MyShield account before you can be tested. Staff members can walk you through these steps at your first visit. However, we prefer that you complete your consent form now to help us anticipate and manage volumes at our testing sites.

    What happens if I do not sign the consent form? (12/04/20 12:00 AM)

    In the interest of assisting you in the event of a COVID-19 positive result and protecting others who you may have exposed, the consent form is required for Loyola to receive your test results. Without signing the consent form, you will not be tested (since we will not have access to the results).

    What happens if I forget to test? (12/04/20 12:00 AM)

    If you do not follow Loyola’s testing protocol and plan to access University property, you will lose your building access privileges until you have received a negative result from one of Loyola’s tests.

    Repeated failure to comply will also be considered a violation of the LUC Community Standards and will result in a referral to your supervisor/chair (employee) or the Office of Student Conduct and Conflict Resolution (student). Please note that if you are a residential student, access to your assigned residence hall will always be maintained.

    If I only visit campus periodically and don’t need to test every week, will I still be able to access campus buildings? (12/04/20 12:00 AM)

    Any Loyola faculty, staff, or students may access campus buildings if testing protocols are followed. Testing is required for anyone who intends to be on campus, based on frequency.

    If you are on campus:

  • Less than once a week: You should submit for testing upon arrival each time you visitcampus. Although the results will not be available for 24 hours, positive cases will initiate contact tracing to determine any potential close contacts when on campus.
  • Once a week: You should submit for testing upon arrival each time you visit campus.
  • For any frequency greater than once per week: Undergraduate students should submit for testing twice a week, with at least one day between tests.

    Campus access is monitored for compliance. Non-compliance will result in a denial of building access. Building access is granted to those who meet the surveillance testing protocols. If your plans change and you do come to campus, please be aware that you will not be able to access any buildings—besides the building where the testing is taking place—without testing upon arrival. If people in that particular cohort do come to campus, we’ll ask them to test upon their arrival; in those cases, they would complete the consent form. Although the results will not be available for 24 hours, positive cases will initiate contact tracing to determine any potential close contacts when on campus.

  • How long does the testing process take? Is it a big hassle? (12/04/20 12:00 AM)

    At other universities that have implemented a saliva-based testing program, the duration of the testing process from start to finish takes roughly five minutes. At the beginning, we can expect that it will take slightly longer; as we adjust to the process over time, the duration should shorten and take very little time out of your day.

    I’ve received a positive result for COVID-19 within the last 90 days, and the CDC recommends I don’t take another test until that 90-day window is over. Will my campus access be restricted during this time? (12/04/20 12:00 AM)

    People who have tested positive should not re-test for 90 days from the date of their positive test. You should provide documentation of your positive test to COVID-19Testing@LUC.edu.

    I am under 18. How should I handle being tested? (12/04/20 12:00 AM)

    Any students under 18 years of age should have their parents electronically sign the e-consent form.

    What happens on campus if someone get diagnosed with COVID-19? (10/28/20 12:00 AM)

    The University has developed and outlined several processes following a positive diagnosis on campus. To access these protocol documents, visit our Positive Diagnosis Protocol page.

    Will the university cut administration costs at this time? What cuts are being made? (05/07/20 12:00 AM)

    Our strong fiscal stewardship and discipline implemented in recent years have served us well. We were fortunate to be better positioned than some other institutions going into this unprecedented pandemic and the economic turmoil it has created. This pre-COVID-19 financial position enabled Loyola to take a more measured and methodical approach to cost containment unlike peer institutions that were forced to immediately undertake dramatic cuts in personnel and programming. However, Loyola is not immune to the upcoming financial challenges that our students and their families are already facing.

    A number of reductions in administration costs are being implemented at this time, including:

  • A reduction in compensation for all University officers, deans, and senior administrators ranging from 15 percent for the president, 10 percent for the vice presidents, 5 percent for the deans, and between 2.5 and 3 percent for other senior administrators across the University
  • The elimination of nearly all open and funded staff positions across the University and a freeze on hiring for any staff positions that become vacant unless they are essential to sustain campus operations for the fall
  • A slowing of any new faculty hires for the fall to be done at the discretion of the Provost and Deans
  • Suspension of salary increases for all Loyola employees beginning January 2021
  • The partial elimination of the provost’s funded faculty reserve funds and unfilled faculty lines across the University
  • The elimination of 50 percent of the salary control pools across all divisions. These funds would typically be available for mid-year equity adjustments or for other salary increases.
  • At the suggestion of the Provost and with the support of the deans, a 50 percent reduction in PhD admits over the next two years
  • A reduction in discretionary spending across all areas of the University including but not limited to travel, purchasing, and consulting services

  • How has Loyola responded to questions by Unite Here, Local 1, about compensation to Aramark employees? (04/14/20 12:00 AM)

    Please click here to read the letter sent by Wayne Magdziarz, Sr. Vice President and Chief Financial Officer, to Unite Here, Local 1, regarding Aramark employees.

    Given the impact of the COVID-19 pandemic on employment opportunities, what are Loyola’s thoughts on requests for it to compensate Aramark employees who have worked on the University's premises? (04/05/20 12:00 AM)

    Our thoughts continue to be with those impacted by the spread of COVID-19, including those who have experienced a reduction in hours or layoffs from their jobs. We appreciate the dedication of the Aramark employees who have worked on our campus. As those individuals are employed and paid by Aramark, and not Loyola University Chicago, compensation questions should be directed to Aramark.

    Can Loyola do anything to lessen the financial hardships of contract hospitality employees during this economic downturn? (04/05/20 12:00 AM)

    This unprecedented pandemic has created much hardship on a broad spectrum of society all across the globe. Its impact is felt by individuals, communities, government, institutions, and businesses. Like other institutions of higher education who have had to repatriate students and refund housing and meal plans, Loyola University Chicago is no different in experiencing diminished revenue and continued expenditures. The impact on Loyola, our students, faculty, staff, campus partners, and the surrounding neighborhood businesses and people during this pandemic is significant.

    It is at a time like this that we focus our limited resources to support employees–both faculty and staff–until we are able to resume routine campus operations. We must also anticipate the financial needs of returning students whose families are impacted. These areas are of highest concern and priority for Loyola. These are tough times requiring tough decisions on many issues. Loyola will be guided by our mission and values as we continue to make decisions that are in the best interests of our students, faculty, and staff so that we can emerge from this current crisis and continue forward as strong as possible.

    What is Loyola's position on unions? (04/05/20 12:00 AM)

    Loyola University Chicago is pro-social justice and recognizes Catholic Social Teaching, which respects and promotes the rights of individuals to organize. Unions are one such way they may organize. Loyola has a longstanding relationship with maintenance employee unions and respects our employees and their decision to be represented by them. Separately, the University has positive relationships with unionized part-time and full-time non-tenure track faculty in the College of Arts and Sciences and the English Language Learning Program.

    Is Loyola ensuring that sustainability measures are put in place while the campus is closed? (03/27/20 12:00 AM)

    Yes, the following sustainable measures are being implemented during the campus closure:

  • Wherever possible, lighting control systems were set to unoccupied mode and buildings are defaulting to occupancy sensors for general lighting
  • All buildings with centralized building automation controls will be set to unoccupied mode to maintain minimum temperatures
  • Wherever possible, boiler set points were raised to reduce natural gas usage
  • We have coordinated with Aramark to turn off all empty/unused coolers and freezers in dining halls and cafes

  • What is social distancing, and can it help prevent the spread of coronavirus? (03/11/20 12:00 AM)

    The CDC encourages implementing social distancing measures as a preventive practice. We again follow the public health guidelines in assisting us to determine best practices for the current situation. These measures include:

  • Increase the space between you and others;
  • Refrain from gathering in breakrooms;
  • Utilize Zoom, conference call, and related technologies for meetings.

  • Faculty & Staff

    Can I access my office or other campus buildings? (05/19/21 12:00 AM)

    Faculty and staff IDs will have access to all buildings on the Lake Shore Campus from 7 a.m. to 7 p.m, Monday to Friday, and to their own department 24/7. On the Water Tower Campus, typical building access has been restored from 7 a.m. to 7 p.m, Monday to Friday.

    At the Health Sciences Campus, CTRE building access has been restored and Cuneo Center/MNSON access is restored to all faculty, staff, and students. Schedules of occupancy are no longer required.

    Will faculty and staff be required to get vaccinated before returning to campus? (04/22/21 12:00 AM)

    While the vaccine is not a requirement for employees, Loyola strongly encourages faculty and staff to get vaccinated as soon as possible if they have not already. A recent University survey indicates that 94 percent of our faculty and staff have already been vaccinated or plan to be.

    How is Loyola handling my personal data during COVID-19? (04/16/21 12:00 AM)

    All Private Health Information at Loyola, including your vaccine records, is kept in strict confidence and protected by Health Insurance Portability and Accountability Act (HIPAA) compliant applications and storage during the COVID-19 pandemic. Learn more about HIPAA privacy and COVID-19 compliance.

    I have been vaccinated. How do I let the University know? (04/07/21 12:00 AM)

    Loyolans can now upload their vaccination cards to the Loyola Health function of the Loyola mobile application. The Wellness Center will verify your vaccination card after it is uploaded. You should NOT send a copy of your card by email. Only submissions through the app will be reviewed and accepted.

    To upload your card, please follow the steps outlined below.

  • Open the Loyola mobile app and select the “Loyola Health” function. From there, you will see a login page. Log in using your University UVID and password.
  • After logging in, select “Upload Vaccination” on the top menu.
  • Select the vaccine type (Pfizer, Moderna or Johnson & Johnson), enter the date of your first and/or second doses, and upload your vaccination card. An image of the upload form can be found below.
  • After entering all information, click “Submit” to save the vaccination card.

  • Are the COVID-19 vaccines covered by Loyola health insurance plans? (03/17/21 12:00 AM)

    Yes. Both Loyola's health plan provider Aetna and prescription benefit provider CVS are covering vaccine administration at 100 percent, not subject to any copays or deductibles.

    What are Loyola’s travel policy restrictions? (12/04/20 12:00 AM)

    Out of an abundance of care and concern for our wider community, nation, and world, we are advising Loyola students, faculty, and staff to either refrain from or limit non-essential travel.

    If traveling in and out of Chicago, compliance with Chicago’s Emergency Travel Order, which is regularly updated, is mandatory. Please note that this travel order was recently revised with an added tier of restrictions. Please check the city website regularly for updates to the order.

    If you live elsewhere and decide traveling outside of your community is essential, please consider the potential risks and take protective measures before, during, and after your trip. Consider completing a two-week quarantine and getting tested prior to departure. Research COVID-19 trends in that city and/or state before confirming travel plans. If COVID-19 is spreading near your travel destination or in the area in which you currently reside, the CDC advises travelers to postpone their plans. This situation is very fluid; states may decide to enact mandatory travel restrictions like a quarantine period for travelers.

    I am experiencing stress, anxiety, or worry about the coronavirus. Who can I speak with for support? (12/02/20 12:00 AM)

    Faculty, staff, and your family members can contact Perspectives Employee Assistance Program (EAP) for support. To schedule an appointment with a licensed professional, call 800.456.6327. Recently, Loyola expanded it's partnership with Perspectives to launch a series of online health and wellness services available to faculty and staff. Learn more here.

    What is Loyola’s paid sick time policy? (07/22/20 12:00 AM)

    The University provides paid sick leave for regular full-time and part-time staff who are scheduled to work at least 20 hours per week (FTE .50). The University also provides paid sick leave for part-time, hourly staff who work less than 20 hours per week, including temporary, seasonal, active casual hourly staff, and hourly paid student workers.

    Please note: To ensure the greatest degree of flexibility, staff may now use any of their paid time-off accruals, including personal/family friendly days, sick, and vacation time during the coronavirus period for pay continuity with manger/supervisor approval.

    What Is working remotely (telecommuting) and how does it differ from other forms of work? (07/22/20 12:00 AM)

    The CDC guidelines encourage teleworking where feasible and when possible to ensure the ability of the department to meet the business needs of the unit. Telework supports the goal of reducing the density of our campuses. Not all positions are viable for teleworking, please see your manager/supervisor for assessment. Your supervisor/manager will consider a number of factors including:

  • The nature of the work being performed (duties & responsibilities);
  • The ability to meet the business needs of the unit;
  • Departmental staffing needs;

    Employees should work remotely if required to self-isolate and where working remotely is possible. All other employees should see their manager/supervisor.

    Employees are expected to self-quarantine at home, away from Loyola, including the University’s residence halls and workplace for at least 14 days if you have traveled to/from/through, come into contact with, or live with someone who has recently traveled to a Level 3 or above country, or if you have traveled to one of the state's covered by the City of Chicago Emergency Travel Order. This includes if you have been exposed to another person who has been exposed to the coronavirus. If you suspect that you meet these criteria, please contact your manager and Human Resources immediately for assistance via benefits@LUC.edu or 312.915.6175.

    Remote work arrangements may also be used, as feasible, to support employees who fall into high-risk health categories as outlined by the CDC, and employees who may need to attend to child/senior care needs.

  • Where can managers find out more information about Kronos and employee timecards during the coronavirus outbreak? (05/22/20 12:00 AM)

    Please click here for a presentation on the special coding procedures during the COVID-19 period.

    What have we learned during temporary transition to online classes that might carry forward with us when the virus lifts and need for physical distance recedes? (04/27/20 12:00 AM)

    The timing of this crisis has provided several valuable learnings for us. It highlighted our preparedness and collective ability to rise to the occasion and shift to an academic delivery method that was not largely a part of our toolkit, and to adopt a teleworking employment structure which was not previously widespread. We learned that our faculty, staff, and our students are extremely flexible, adaptable, cooperative, and supportive through this crisis. We came together in solidarity and validated the readiness of every aspect of our Loyola community.

    How is the financial health of the university? (04/27/20 12:00 AM)

    Before the onset of the COVID-19 pandemic, higher education analysts predicted a significant decline in overall university attendance across the country. This pandemic has simply accelerated this decline and contributed to financial hardship for families around the world, not only for Loyola, but for just about every institution of higher learning. Universities across the country are struggling because tuition is our primary source of revenue along with revenue from residence halls and some advancement/ donor endowment support.

    As you can imagine, lower student enrollment will have a direct impact on our overall budget and our ability to sustain certain operations and activities. We are fortunate to have had strong fiscal stewardship going into the crisis; however, a reduction in revenue will require adjustments to be made to enable our ability to continue to fulfill our commitment to our students and their academic development and to provide for our faculty and staff.

    How will decisions about employment be communicated to those impacted, as well as to the Loyola community? (04/27/20 12:00 AM)

    Decisions that directly impact the livelihood of our faculty and staff are not taken lightly. Our teams are exploring a variety of cost containment options and are doing so with the goal of minimizing impact on our staff and faculty. Be assured that our Jesuit identity and values remains at the forefront of all decision-making. Should these types of actions be required, they will be communicated is a respectful, sensitive, and dignified manner as is consistent with our mission and values. Similar to other HR matters have been communicated in the past, first with a general message to the community, followed by individual communication.

    As income and savings become every day conversations in the wake of COVID-19 with layoffs and unemployment rates skyrocketing, how is Loyola remaining a competitive option for students seeking higher education as well as staying competitive in the work place for top tier staff and faculty? (04/27/20 12:00 AM)

    This unprecedented pandemic has created much hardship on a broad spectrum of society all across the globe. Its impact is felt by individuals, communities, government, institutions, and businesses. Like other universities who had to repatriate students and refund housing and meal plans, Loyola is no different. We’ve experienced significant revenue declines and unforeseen expenditures.

    It is hard to place a dollar value on the enormous benefit a Jesuit, Catholic education delivers to society. The type of education we deliver is more relevant than ever when you look at this unfolding crisis. Our University community seeks God in all things and works to expand knowledge in the service of humanity through learning, justice, and faith. We keep all of those impacted by COVID-19 in our thoughts and prayers. We feel for our students and believe that all of the actions we have taken will help us emerge from this current crisis and continue forward as strong as possible.

    How is the University supporting staff members who lack access to reliable computers and internet, space to work at home, child care, and basic food/medical supplies? (04/27/20 12:00 AM)

    Managers have been encouraged to work very closely with their employees and ITS to provide technology support, including dedicated resources to assist staff through the transition to working remotely. Since mid-March, the ITS team has been working with staff, faculty, and students to help them secure the technology resources needed to keep the university operational in this pandemic situation. In cases where people are supporting mission critical services, ITS loaned out laptops, webcams, wi-fi hotspots, and other equipment as necessary. To date, over 330 laptops and other equipment were provided to the Loyola community. If anyone finds they are still in need of the technology to support critical University operations, they should contact the ITS Service Desk.

    For those scenarios where working remotely wasn’t an option or personal obligations prevented you from carrying out your job duties, every effort has been made for pay continuation through use of paid-time-off paid and the COVID-19 emergency pay which has been provided. We will continue to assess the COVID-19 pay each pay period to identify those employees in need of additional support.

    Loyola provides a very comprehensive and competitive health and welfare benefit program. We are proud to be able to provide medical, dental, and vision care to all benefit eligible employees, especially during this challenging health care crisis. Our medical insurance providers, Aetna and CVS/Caremark, have both been very good partners toward supporting the needs of our faculty and staff. The recent communication from HR outlined additional benefit coverages available under the CARES Act, and I strongly encourage you to revisit that communication and also to visit the HR website for additional employee benefits related information.

    When we return to campus, would Loyola consider having 100 percent work-from-home days every Friday, or for periods during the summer? (04/27/20 12:00 AM)

    This pandemic has required everyone to begin thinking much more creatively about the way in which work is performed. We have a team engaged to focus on strengthening staff engagement and we’ll look to that group to explore this option along with others in the coming weeks. When we are not in an emergency management response mode, decisions about working remotely should be made at the discretion of the manager and based on the business needs of the unit with consideration of the employee’s personal needs. Allowing employees to work remotely on an intermittent basis, when possible, is generally an available option, provided there is no adverse impact on others.

    Will Loyola consider creating a more flexible work policy after employees return to campus, such as an “efficient workplace policy” (efficiency valued over working long hours and weekends; perhaps implementing 34 hours as full-time) or increasing hours/flex schedule/time off/work life balance benefits? (04/27/20 12:00 AM)

    There is always a balance to be struck between work productivity and more personal life commitments. Prior to COVID-19, a flexible work schedule policy was in place and had been administered successfully by many departments. If you currently experiencing a personal situation where you may need more work flexibility or reduced work hours, you are encouraged to discuss this directly with your manager and/or Human Resources. The use of paid-time-off currently provided by the University is a benefit designed for these types of situations and continues to be an option available.

    Our efforts should be to ensure availability and serviceability. Reduced work schedules resulting from limited work requires an analysis around the number of positions truly needed to perform various roles. This crisis might create an opportunity for that analysis to take place. The reality is that in an effort to maintain our viability and competitiveness, we will most likely be looking at doing more with fewer employees versus reducing productivity at this time. Loyola is committed to exploring and providing competitive benefits to support the needs of our faculty and staff.

    We currently have a very generous paid-time off program for staff to use toward illness, disability, bridging holidays, addressing family commitments, as well as for simple rest and relaxation. Under the leadership of Human Resources, the Benefits Advisory Committee will play a role in identifying additional innovative benefit options for our employees on go forward basis.

    In lieu of COVID-19 crisis, will a retirement package be offered again? (04/27/20 12:00 AM)

    The voluntary transition incentive programs offered over two years for faculty and staff were very specific programs designed to provide a pathway for employees who might have an interest in retiring and transitioning in a meaningful and dignified manner, thereby meeting their needs and supporting financial structure of the University. The COVID-19 crisis isn’t related to retirement, so there is no connection between the two, nor plans for any future voluntary transition programs.

    Will I be reimbursed for costs related to my ability to work remotely, such as internet and phone? (04/06/20 12:00 AM)

    The University has updated the Travel and Business Expense Policy with an Expanded Applicability During COVID-19 Pandemic. Please review this on our Finance website to see if this is applicable to your work circumstances.

    If I am not feeling well, how do I know whether to continue working? (03/19/20 12:00 AM)

    Employees who feel ill or are sick should stay home, alert their manager/supervisor, seek medical attention from their provider, if needed, and follow the normal sick leave process. Paid time off is available for staff members to use during these circumstances. Please notify your manager as soon as possible if you are ill and need to use paid time off. Please contact Human Resources via 312.915.6175 or benefits@luc.edu to address specific situations or for additional questions.

    What guidance is University administration using for decision-making for the coronavirus? (03/11/20 12:00 AM)

    Senior Leadership reviews coronavirus health and wellness related information provided by the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), the Illinois Department of Public Health (IDPH), and the Chicago Department of Public Health (CDPH). Based on recommendations provided by the agencies, policies and procedures are drafted and implemented for the safety and wellness of both the University and broader communities.

    How are decisions being made to ensure the care and safety of faculty, staff, students, and guests at Loyola? (03/11/20 12:00 AM)

    The University follows the protocol prescribed by the National Emergency Management System (NEMS) under the Department of Homeland Security’s Federal Emergency Management Agency (FEMA). Using this protocol and under the direction of an incident commander, teams of individuals are pre-identified to perform specific tasks to manage emergency situations that might face the University.

    All key functions are represented on the Emergency Management Team and are responsible for ensuring the safety of our community members and guests, in addition to maintaining academic delivery for our students, and sustaining University operations. This process ensures basic response capability for emergency situations impacting an organization and advances the level of preparedness for such events should they occur.

    Where can I learn more about the coronavirus (COVID-19)? (03/11/20 12:00 AM)

    The Centers for Disease Control and Prevention (CDC) has the latest information about the coronavirus. Alternatively, you may check the World Health Organization (WHO) website for information about COVID-19. To learn more about preventative and responsive steps taken in the City of Chicago, we invite you to visit the Chicago Department of Public Health (CDPH) website.

    Does Loyola have a dedicated coronavirus website? (03/11/20 12:00 AM)

    In addition to the formation and work of the Coronavirus Response and Prevention Task Force, the University has created a dedicated COVID-19 (Coronavirus) website on LUC.edu/coronavirus. The website will evolve with relevant updates about our University’s response team, decisions regarding students and operations, Office of International Programs, and other meaningful internal and external resources to utilize and share with the broader community. We recommend frequently reviewing the website to stay informed and prepared.

    How can I receive timely updates regarding the coronavirus? (03/11/20 12:00 AM)

    Timely information is critical and we will continue to provide updates as the situation develops. Please visit LUC.edu/coronavirus for the latest University updates regarding Loyola’s response about the disease.

    Who should I contact for coronavirus-related medical questions and care? (03/11/20 12:00 AM)

    Faculty and staff members should contact your primary care provider for coronavirus-related information. Please Note: Loyola Medical Plan members are encouraged to use Telemedicine as their first line of defense in order to limit potential exposure in physician offices. Aetna, Loyola’s medical insurance carrier, usually provides the Telemedicine service for a $40 co-pay. However, for a 90-day period, Aetna is offering Telemedicine visits at a zero co-pay for any reason. Teladoc is available at 855.TELADOC (835.2362), via the smartphone app, or online.

    Loyola Medical Plan members may also use the Aetna 24-Hour Nurse Line to speak with a registered nurse at no additional charge. The Aetna 24-Hour Nurse Line is available by phone (800.556.1555) or online via the 24-Hour Nurse Line page available on the Aetna member website.

    Does Loyola have an employee health line for faculty and staff to call for assistance? (03/11/20 12:00 AM)

    Given the complexities surrounding the virus outbreak, faculty and staff should contact their personal medical provider for information, assistance, and testing as needed.

    How can I prevent contracting the coronavirus? (03/11/20 12:00 AM)

    The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wear a mask or cloth face covering that covers the nose and mouth.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60 percent alcohol. Always wash hands with soap and water if hands are visibly dirty. IMPORTANT: Practice handwashing and other preventative measures as outlined on the Centers for Disease Control (CDC) website.

  • Who is at high risk for contacting coronavirus? (03/11/20 12:00 AM)

    Populations that may be at a higher risk for contacting the coronavirus include older adults and individuals with a serious chronic medical condition (i.e. heart disease, lung disease, diabetes).

    How many hours of sick, vacation, and personal time have I accrued? (03/11/20 12:00 AM)

    Staff can login to Kronos or Employee Self-Service to view leave balances. You must be connected to Loyola’s network, either on campus or via Loyola Secure Access, to access Employee Self Service (ESS). Please contact Information Technology Services at 773.508.4487 for assistance with remotely accessing ESS.

    If I am ill, what should I do? (03/11/20 12:00 AM)

    Faculty and staff members should immediately contact your manager. For absences that extend beyond three days, please follow the Matrix Absence Management process, which includes calling Matrix at 1.877.202.0055. In addition, please contact your health care provider immediately.

    What should I do if I am an employee who needs to care for a family member with the coronavirus or if they are asymptomatic? (03/11/20 12:00 AM)

    Employees should first contact their manager. Upon caring for a family member that has the virus, or appears asymptomatic, the employee should self-isolate for 14 days following the care. If appropriate, seek medical care for immediate attention. Working remote may be available for some positions. Please contact your manager for additional details about remote employment.

    Will all positions here at Loyola be eligible to work from home? (03/11/20 12:00 AM)

    Not all positions can be performed away from campus. Department managers will make this assessment and coordinate with Human Resources. Technology requirements such as access to computers, internet connectivity and speed, and phone capability, etc. will also need to be assessed to determine if an employee’s job can be performed remotely.

    Managers/Supervisors are encouraged to:

  • Begin immediately assessing working remote capabilities for your staff, as feasible, while maintaining the business needs of the unit. This process should be performed in a fair and consistent manner while reviewing the positions whose duties and responsibilities can be successfully performed remotely. Those employees in HIGH-RISK CATEGORIES should be given first consideration, while keeping social distancing a priority for all.
  • Limit employee social interactions (e.g., discourage face-to-face meetings; utilize Zoom meetings when possible; distance work space; gatherings of 70 or more are prohibited at any LUC campus location).
  • Alter work schedules to reduce mixing and allow for social distancing (e.g., stagger start/end times).
  • Seek out advice and technology solutions through the ITS Service Desk at ITSSERVICEDESK@LUC.EDU or 773.508.4487; also visit the HOW TO KEEP WORKING technology site for guidance and resources for working remote.

    Additional information regarding any changes in practices or pay policies will be distributed as it becomes available.

  • How will I know if my position will be eligible for remote work approval? (03/11/20 12:00 AM)

    Managers/supervisors should assess and communicate with employees regarding remote work arrangements. Although not all positions are viable, social distancing if a priority and your supervisor/manager will consider a number of factors including:

  • The nature of the work being performed (duties & responsibilities);
  • The safety and well-being of our students, faculty, and staff;
  • The ability to meet the business needs of the unit;
  • The exempt or non-exempt classification (non-exempt receive over pay for hours worked over 40 hours per week); and,
  • The feasibility of the home environment for work.

    The resources available to the employee will also determine the capability to work remotely, including:

  • Laptop/desktop/tablet, phone, internet;
  • Access as needed to: the LUC network via Loyola Secure Access, Loyola Secure Transfer, and/or Remote Desk Top Connection as needed;
  • Able to set up and/or connect to Zoom conference calls;
  • Must be available throughout the work day.

    ITS Service Desk should be contacted with any technology questions. In addition, a technology site called “Keep Working” has been set up as a resource for you.

  • If I am going to be working remotely, are there best practices to consider? (03/11/20 12:00 AM)

    Discuss work expectations during this period. Designating “office space” which allows a quiet work place to concentrate and in which work-related material can be stored, organized, and secured. If possible, adhering to the same work schedule that is followed on campus. Plan to be available during this time to meet work related needs of your department. Communicate early, often, and on a schedule. Set scheduled time to connect with your supervisor/manager and/or colleagues to discuss daily updates, projects, check-ins, or just to get updates. Use technology to provide face-to-face interactions (e.g., Zoom calls) so that frequent communication occurs.

    If I have additional questions, who can I contact? (03/11/20 12:00 AM)

    Faculty and staff members can contact their supervisor/manager and/or Human Resources at 312-915-6175 or via email at benefits@LUC.edu should you have questions or concerns about your individual situation.


    Students, faculty, and staff who have tested positive for COVID-19 must report their case to the University as soon as possible at COVID-19report@LUC.edu or by calling 773-508-7707.


    To inquire about general Loyola information related to COVID-19, please email COVID-19support@luc.edu

    For information on the university's plans for returning to campus, visit LUC.edu/returntocampus.

    View the Return to Campus Checklist here.

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